Duke Energy has expressed appreciation to its Florida customers for reducing electricity usage on Monday morning during a period of extreme cold, which led to higher than usual energy demand. The company stated that customer actions helped ease the strain on the power grid and supported reliable service during one of the coldest mornings of the season.
Melissa Seixas, state president of Duke Energy Florida, said: “Customer conservation made a significant difference today. We appreciate all households and businesses that adjusted their routines to help manage energy demand on the grid during this unusual cold spell, and we are very grateful for the support from local, state and federal officials who helped encourage energy savings. Our staff continues working tirelessly to ensure our power plants and grid are prepared to meet our customers’ energy needs.”
The company reported it is well positioned to reliably meet customer demand through the rest of the week. Duke Energy also noted ongoing efforts to expand its diverse energy mix in order to support economic growth and rising energy needs across Florida.
As colder weather persists, Duke Energy encourages customers to continue practicing energy-saving habits. The company provides various low- or no-cost tips for saving money at duke-energy.com/SeasonalSavings.
Customers can also access tools and programs designed to help manage their winter electricity bills. These include flexible payment options such as installment plans, choosing payment dates, or requesting extensions. Additional assistance is available through programs like the Share the Light Fund and by using resources found at 211.org.
Other available resources include exploring different rate options, enrolling qualifying smart thermostats for bill credits, and tracking energy use via Duke Energy’s website or mobile app.
Duke Energy Florida serves 2 million residential, commercial, and industrial customers in a 13,000-square-mile area with an energy capacity of 12,300 megawatts.
Duke Energy (NYSE: DUK), headquartered in Charlotte, North Carolina, supplies electricity to about 8.6 million customers across six states and operates with a total owned capacity of 55,100 megawatts. Its natural gas companies serve 1.7 million customers in five states.
The company continues an ambitious transition toward cleaner energy sources while maintaining reliability for its customers by investing in electric grid improvements and cleaner generation technologies such as natural gas, nuclear power, renewables, and storage solutions.
More information is available at duke-energy.com and on the Duke Energy News Center website. The company can also be followed on X (formerly Twitter), LinkedIn, Instagram and Facebook; stories about people and innovations driving its energy transition can be found at illumination.
