Duke Energy Florida reports that its self-healing technology has played a significant role in reducing power outages for customers across the state. The company states that since January 2024, this technology has helped avoid more than 950,000 extended power outages and saved nearly 6.3 million hours of outage time for customers.
Self-healing technology works by automatically detecting outages and rerouting power to other lines, which can restore service quickly, often in less than a minute. This system is used both during normal conditions and severe weather events such as hurricanes.
Currently, about 80% of Duke Energy Florida’s customers benefit from self-healing technology. In specific areas, approximately 90% of Pinellas County, 80% of Orange County, and 60% of Polk County are covered by this system.
During the 2024 hurricane season alone, the company reports that self-healing technology saved about 3.3 million hours of outages during Hurricane Milton, around 1.8 million hours during Hurricane Helene, and roughly 208,000 hours during Hurricane Debby.
“Self-healing technology is a powerful tool that helps keep the lights on for Duke Energy Florida customers,” said Melissa Seixas, Duke Energy Florida state president. “We understand how important reliable power is for our customers, their families and their businesses – they plan their lives by it – so we will continue focusing on strengthening and expanding self-healing technology throughout our 35-county service territory as we enter the second half of hurricane season and beyond.”
Duke Energy Florida supplies electricity to two million residential, commercial and industrial customers across a service area covering 13,000 square miles in Florida with an energy capacity of 12,300 megawatts.
The parent company Duke Energy serves electric utility customers in six states: North Carolina, South Carolina, Florida, Indiana, Ohio and Kentucky. Its natural gas utilities serve additional regions including Tennessee. The company continues to invest in grid upgrades and cleaner energy generation sources as part of its ongoing transition toward a smarter energy future.
More information about Duke Energy can be found at duke-energy.com or through its social media channels.
